Return & Exchange Policy (Shariah-Compliant)

We value your satisfaction and strive to uphold honesty and transparency in all our dealings, in line with Islamic business ethics (Akhlaq al-Tijarah). Please read our return and exchange policy carefully:

🔁 Returns & Exchanges Eligibility

You may request a return or exchange within 7 days of receiving your order, provided that:
  • 1. The item is unused, unwashed, and in its original packaging
  • 2. Tags and labels are intact
  • 3. No damage, stain, or alteration has occurred after delivery

⚠️ Defective or Wrong Item

If you receive a product that is:
  • 1. Defective, torn, or damaged
  • 2. Incorrect in size, color, or design
You are entitled to a full refund or free replacement. Kindly report the issue within 48 hours of receiving your order, along with clear photographs.

💰 Refund Method

  • 1. Refunds (if applicable) will be made via the original payment method within 7–10 business days.
  • 2. Cash on Delivery (COD) orders will be refunded via bank transfer or store credit.

🚫 Non-Returnable Items

  • 1. Products marked as final sale or clearance
  • 2. Items showing signs of use, perfume, wash, or wear
  • 3. Products returned without original packaging

📦 Return Process

  • 1. Contact our support team via [email/WhatsApp]
  • 2. Share order number, product images, and reason

We'll guide you through the return shipping process.

Once received and inspected, your refund/exchange will be processed.

🤝 We aim to deal with our customers with fairness, compassion, and Islamic principles, ensuring no injustice or deception. May Allah put barakah in our dealings.